All sales are FINAL on commissioned/custom pieces, clearance items, and store credit. Items that have worn or washed are NOT eligible for returns or exchanges.
For all other orders: There will be a $5 restocking charge on all returns. Returns and exchanges are available when authorized AND returned within 21 days of original purchase date. Authorization is at the sole discretion of Slipknot Tie Dyes and is NOT guaranteed. Items MUST be in their original condition upon receipt and will be inspected for a refund or store credit to be given.
Please contact Slipknottiedyes@gmail.com to request a return or exchange. Please include your order number and reason for return/exchange.
Allow 10-14 business days for processing the return. You will receive an email when your return is complete. Check your spam folder for the email before reaching out to ask about your return.
Exchanges will be given a store credit to be used on existing in stock inventory only. Customer to pay for return shipping and if an exchange is granted, the customer will pay for shipping of the new item.
If your item is received outside of the 21 day return window you will be charged a minimum restocking fee of $20 and up to 100% of the received item's purchase price. If you did not receive authorization for the return you will be charged a restocking fee of $25 and up to 100% of the item's purchase price. Items received without authorization are not eligible for refund and are only eligible for store credit.
Send all returns and exchanges to:
Slipknot Tie Dyes
2 Mountain Laurel Dr
Please include your order number.